| 000 | 00650nam a22002297a 4500 | ||
|---|---|---|---|
| 001 | 4989 | ||
| 003 | BD-DhEU | ||
| 005 | 20170107134614.0 | ||
| 008 | 170107b2009 bg ||||| |||| 00| 0 eng d | ||
| 040 |
_aBD-DhEU _cBD-DhEU |
||
| 041 | _aeng | ||
| 082 | 0 | 0 |
_a658.45 _bFAT 2009 _223 |
| 100 | 1 | 0 | _aFaisandier, John |
| 245 | 1 | 0 |
_aThriving under fire : _bturn difficult customers into business success / _cJohn Faisandier. |
| 260 |
_aNew Zealand : _bSteele Roboerts, _cc2009 |
||
| 300 |
_a149 p.: _bill.; _c23cm. |
||
| 500 | _aIncludes index | ||
| 590 | _aSyful Islam | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aConflict management. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c4938 _d4938 |
||