000			01537cam a2200301 a 4500
001			1366
003			BD-DhEU
005			20120725170142.0
008			120425s2007 njua 000 0 eng
020			_a9780470147689
020			_a0470147687
040			_aDLC _cDLC _dBTCTA _dBAKER _dUKM _dC#P _dYDXCP _dDLC _dBD-DhEU
041			_aeng
082	0	0	_a658.3 _222 _bSUT 2007
100	1		_aSue, Marsha Petrie. _93414
245	1	0	_aToxic people : _bdecontaminate difficult people at work without using weapons or duct tape / _cMarsha Petrie Sue.
260			_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2007.
300			_axiv, 222 p. : _bill. ; _c24 cm.
505	0		_aA hair in your biscuit -- Doesn't work well with others -- The steamroller -- The zipper lip -- The backstabber -- The know-it-all -- The needy weenie -- The whine and cheeser -- Planning for toxic spills -- Plotting toxic cleanup -- Listen up! -- Control the uncontrollable -- Toxic customer service -- Mental looting -- Toxic infections -- Ruffled feathers -- On a personal note -- Survivor.
590			_aMKI
650		0	_aConflict management. _93415
650		0	_aInterpersonal relations. _92244
650		0	_aInterpersonal conflict. _93416
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0712/2007009256.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0739/2007009256-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0739/2007009256-d.html
942			_2ddc _cBK
999			_c1230 _d1230