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1.
Business process management applied [electronic resource] : creating the value managed enterprise / Charles Poirier, Ian Walker. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Language: English
Publication details: New Delhi. : Cengage Learning, c2005
Online resources:
Availability: Items available for loan: Eastern University Library (1)Call number: 658.5 POB 2005.
2.
An introduction to Six Sigma & process improvement / James R. Evans, William M. Lindsay. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, Ohio : Thomson/South-Western, c2005
Other title:
  • Introduction to Six Sigma and process improvement
Availability: Items available for reference: Eastern University Library: Not For Loan (1)Call number: 658.562 EVI 2005.
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