TY - BOOK AU - Becerra-Fernandez,Irma AU - González,Avelino J. AU - Sabherwal,Rajiv TI - Knowledge management: challenges, solutions, and technologies SN - 9788131724309 U1 - 658.4 22 PY - 2009/// CY - India PB - Pearson Education KW - Knowledge management N1 - Includes bibliographical references and index; Pt. I; Principles of Knowledge Management --; Ch. 1; Introducing Knowledge Management --; Ch. 2; The Nature of Knowledge --; Ch. 3; Knowledge Management Solutions --; Ch. 4; Organizational Impacts of Knowledge Management --; Ch. 5; Factors Influencing Knowledge Management --; Ch. 6; Knowledge Management Assessment of an Organization --; Pt. II; Technologies for Knowledge Management --; Ch. 7; Technologies to Manage Knowledge: Artificial Intelligence --; Ch. 8; Preserving and Applying Human Expertise: Knowledge-Based Systems --; Ch. 9; Using Past History Explicitly as Knowledge: Case-Based Reasoning Systems --; Ch. 10; Knowledge Elicitation: Converting Tacit Knowledge to Explicit Knowledge --; Ch. 11; The Computer as a Medium for Sharing Knowledge --; Ch. 12; Discovering New Knowledge: Data Mining --; Pt. III; Knowledge Management Systems --; Ch. 13; Knowledge Discovery Systems: Systems That Create Knowledge --; Ch. 14; Knowledge Capture Systems: Systems That Preserve and Formalize Knowledge --; Ch. 15; Knowledge-Sharing Systems: Systems That Organize and Distribute Knowledge --; Ch. 16; Knowledge Application Systems: Systems That Utilize Knowledge --; Pt. IV; The Future of Knowledge Management --; Epilogue: The Future of Knowledge Management --; App. A; Basic Computer Networks ER -