TY - BOOK AU - Kapoor,Jagdeep TI - 24 brand mantras: finding a place in the minds and hearts of consumers SN - 8178290022 (India : pb) U1 - 658.827 23 PY - 2001/// CY - New Delhi, Thousand Oaks, Calif. PB - Response Books KW - Brand name products KW - Customer relations ER -