TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - An introduction to Six Sigma & process improvement SN - 9788131503836 U1 - 658.562 23 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - Process control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index ER -