TY  - BOOK
AU  - Kotler,Philip
AU  - Keller,Kevin Lane
AU  - Koshy,Abraham
AU  - Jha,Mithileshwar
TI  - Marketing management
SN  - 9788131767160
AV  - HF5415.13 .K64 2012
U1  - 658.8 23
PY  - 2013///
CY  - Upper Saddle River, N.J., New Delhi
PB  - Prentice Hall, Pearson
KW  - Marketing
KW  - Management
N1  - Includes bibliographical references and index; Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets
ER  -