TY - BOOK AU - Hoover,John AU - Sparkman,Bill TI - How to sell to an idiot: 12 steps to selling anything to anyone SN - 0471718548 U1 - 658.85 22 PY - 2006/// CY - Hoboken, N.J. PB - John Wiley & Sons, Inc. KW - Selling KW - Psychological aspects N1 - Includes index; Step one : be prepared or be the idiot -- Step two : connect with the clueless -- Step three : confuse to clarify -- Step four : play the match game -- Step five : showtime -- Step six : ask for the business -- Step seven : circle around/make another pass -- Step eight : annoy them a little and ask for the business, again -- Step nine : appreciate -- Step ten : get a referral -- Step eleven : the fine art of following up to stay off of your laurels -- Step twelve : practice UR - http://www.loc.gov/catdir/toc/ecip059/2005006847.html UR - http://www.loc.gov/catdir/enhancements/fy0645/2005006847-d.html UR - http://www.loc.gov/catdir/enhancements/fy0654/2005006847-b.html ER -