TY - BOOK AU - Murphy,Herta A. AU - Hildebrandt,Herbert William AU - Thomas,Jane P. TI - Effective business communications SN - 007044398X U1 - 658.45 21 PY - 1997/// CY - New York PB - McGraw-Hill Companies KW - Commercial correspondence KW - Business report writing KW - Business communication N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/description/mh022/96049149.html UR - http://www.loc.gov/catdir/toc/mh022/96049149.html ER -