TY - BOOK AU - Klein,Janice Anne TI - True change: how outsiders on the inside get things done in organizations SN - 0787974730 (alk. paper) U1 - 658.4 22 PY - 2004/// CY - San Francisco PB - Jossey-Bass KW - Organizational change KW - Organizational effectiveness KW - Corporate culture KW - Employee motivation N1 - Includes bibliographical references (p. 197-202) and index UR - http://www.loc.gov/catdir/description/wiley042/2004010943.html UR - http://www.loc.gov/catdir/toc/wiley051/2004010943.html UR - http://www.loc.gov/catdir/enhancements/fy0616/2004010943-b.html ER -