Marketing management / Philip Kotler, Kevin Lane Keller. Mithileshwar Jha, Abraham Koshy.
Material type: TextLanguage: English Publication details: Upper Saddle River, N.J. : New Delhi : Prentice Hall, Pearson, c2013.Edition: 14th [ed.]Description: xxv, 596, [127] p. : col. ill. ; 29 cmISBN:- 9788131767160
- 0132102927
- 658.8 23 KOM 2013
- HF5415.13 .K64 2012
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Includes bibliographical references and index.
Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.
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