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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay pandit.
Material type:
TextLanguage: English Publication details: New Delhi : McGraw-Hill Education(India) Private Limited, c2013.Edition: 6th edDescription: xxxii, 711 p. : ill. ; 24 cmISBN: - 9780078112058 (alk. paper)
- 0078112052
- 9781259026812
- 1259026817
- 658.8 23 ZES 2013
- HD9980.5 .Z45 2013
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Available | 15870 | |||
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Available | Dhanmondi Library | 15871 | ||
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Checked out to Israt Chowdhury (173200001) | 03/04/2020 | 15354 | ||
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Books
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Available | Dhanmondi Library | 15355 | ||
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Not For Loan | 13553 | |||
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Books
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Available | 13554 | |||
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Books
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Eastern University Library General Stacks | 658.8 ZES 2013 (Browse shelf(Opens below)) | Available | 13555 |
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| 658.8 ZES 2011 Services marketing : | 658.8 ZES 2011 Services marketing : | 658.8 ZES 2011 Services marketing : | 658.8 ZES 2013 Services marketing : | 658.8 ZES 2013 Services marketing : | 658.8 ZES 2013 Services marketing : | 658.8 ZES 2013 Services marketing : |
Includes bibliographical references and index.
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