ME, Inc., how to master the business of being you : a personalized program for exceptional living / Scott W. Ventrella.

Introduction: yes, you can have the exceptional life you've always dreamed of -- Activity: quality of life index -- Phase I: figuring out what you want and why you want it -- The burning platform -- Milestone 1 making a case for change -- Activity: cost of inefficient living (coil) -- Always wanted to be? -- Milestone 2 establishing your platinum standard -- Activity: the big dig -- Phase II: creating your exceptional living plan -- What matters most -- Milestone 3 getting your priorities straight -- Activity: priority pyramids -- Who matters most -- Milestone 4 incorporating others into your plan -- Activity: circles of customers -- To the horizon and beyond! -- Milestone 5 setting goals and uber-goals -- Activity: idea juicing -- Now you've got it -- Milestone 6 putting it all together -- Activity: the exceptional living plan -- Phase III: turning your plan into reality -- Milestone 7 a picture is worth a thousand words -- Figuring out what's working and what's not -- Activity: picturization -- Fire fighting -- Milestone 8 leaving the crisis zone -- Activity: the five why's -- The art of anticipation -- Milestone 9 wowing your customers -- Activity: quick pulse check -- Free to be -- Milestone 10 empowering yourself and others -- Activity: outsourcing -- The A+ player -- Milestone 11 entering the purpose zone -- Activity: supercharge me! -- Phase IV: -- Keeping your momentum going -- The only constant in life is change -- Milestone 12 embracing the spirit of continuous improvement -- Activity: this is your life -- Would you follow you? -- Epilogue: being a leader.