Customer relationship management essentials / (Record no. 1558)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00777cam a22002534a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1555 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhEU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20120813120719.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 13 s2000 caua 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120318090 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| -- | BD-DhEU |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 23 |
| Item number | GOC 2000 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gosney, John. |
| 9 (RLIN) | 4241 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management essentials / |
| Statement of responsibility, etc | John W. Gosney, Thomas P. Boehm. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Roseville, Calif. : |
| Name of publisher, distributor, etc | Prima Tech, |
| Date of publication, distribution, etc | c2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 234 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Name of Cataloguer | |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| 9 (RLIN) | 4242 |
| Topical term or geographic name as entry element | Electronic commerce |
| General subdivision | Customer services |
| -- | Management. |
| 9 (RLIN) | 4243 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Boehm, Thomas P. |
| 9 (RLIN) | 4244 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | Eastern University Library | Eastern University Library | General Stacks | 06/04/2011 | 658.812 GOC 2000 | 10557 | 13/08/2012 | 13/08/2012 | Books | |||||
| Dewey Decimal Classification | Eastern University Library | Eastern University Library | General Stacks | 06/04/2011 | 658.812 GOC 2000 | 10558 | 13/08/2012 | 13/08/2012 | Books | ||||||
| Dewey Decimal Classification | Eastern University Library | Eastern University Library | General Stacks | 06/04/2011 | 658.812 GOC 2000 | 10556 | 13/08/2012 | 13/08/2012 | Books | Dhanmondi Library |