Normal view MARC view ISBD view

Customer relationship management essentials /

Gosney, John.

Customer relationship management essentials / John W. Gosney, Thomas P. Boehm. - Roseville, Calif. : Prima Tech, c2000. - xviii, 234 p. : ill. ; 24 cm.

Includes index.

ISBN: 9788120318090

Subjects--Topical Terms:
Customer relations--Management.
Electronic commerce--Customer services--Management.

Dewey Class. No.: 658.812 / GOC 2000

Place hold
Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com)